OUR SERVICES

"Our everyday experience tells us of the importance of listening in our relationships and the quality of our lives. One thing we fervently desire in our life is to be listened to, and one of the most frustrating and irritating experiences is to feel we are not being listened to." - Alan Sieler

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"No-ing & TRUST-ing"

We deliver off-the-shelf and bespoke packages suited to the opportunities, issues and challenges experienced in your team. We offer programs, workshops and coaching for high-performing teams, opening conversations for:

Connecting to others with care
Skilfully coordinating with the people you work with
Having “difficult conversations”
Being open to conversations for accountability
Producing moods for success
Skilfully giving and receiving feedback
Recognising and appreciating personal styles
Building and repairing trust with others

In this workshop, we will be getting to the heart of why we often struggle to say no and what action you can take to make it easier to say no while improving relationships and building trust. You will be introduced to a new set of skills that will help you to:

understand and identify your emotional reactions to saying no (and to being told no)
develop a new way of thinking about trust, how it can be built and how it can be repaired
respond in a way that increases trust in business and personal relationships, allows you to focus on what is important and deliver value

It doesn’t matter how busy you are, this is the one course you should say, “yes!” to.

"WORK READY"

The moves available to effectively coordinate action in the workplace are not always obvious even for experienced professionals. The opportunity for people who have recently entered the workforce to practice these skills is a great way to help set them up for long-term success.

Our half-day Work Ready initiative was developed in response to customer requests. They observed a gap in relation to some of the softer work-ready skills when onboarding new employees into diverse teams.

"Our new recruit has been on-ramped and integrated much more effectively through the Listening Differently Work Ready Initiative. Integrating him this way has helped solidify our day-to-day rules, and streamline our comms. This also gives us a repeatable and improvable method to ramp neurodiverse people on."

HIVE PROGRAM

Whether you are a manager, supervisor or are part of a collaborative team, when you understand and can implement practices for accountable leadership, trust and truly customer-focused teamwork you can perform more effectively and fully realise the benefits that diverse teams have to offer.

Technical knowledge is necessary but by itself it is not sufficient for delivering projects efficiently and effectively. Purposeful communication with your customers and effective coordination within your team are essential to successful delivery.

The HIVE program, with its digital credential, is our premium offer for individuals and diverse teams who are looking for a safe but challenging learning environment in which to practice the skills needed to navigate the dynamically changing and unpredictable world we now inhabit.

INTERPRETER MENTORING & COACHING

Working with interpreters to improve their practice, we offer tailored opportunities to develop specific skills and engage in reflective practice. Whether you want to explore opportunities to refine your skills as an individual, in a group or as a team, we provide mentoring and coaching to take your work to the next level.

COACHING THROUGH THE PARADOX

We live in a paradox of wanting to maintain our identity while also wanting to become someone different. Our integrated approach works across mind, body and emotions (head, gut and heart) to help you live more effectively and with a greater sense of fulfillment as you navigate through that paradox.

We offer a complimentary, 30-minute introductory conversation, in Auslan or English, with one of our lead coaches so that we can get to know each other and explore whether we are the right team to support you. You can let us know you are interested here and we will be in touch to arrange a suitable time.

EXPERIENCING ETHICS

Changes in the way we work and the adoption of emerging technologies are transforming the way employees interact with each other, with stakeholders and with their employers. The resulting challenges to integrity and ethics are best addressed through a bodily experience of living and working in a dynamically changing environment.

Values statements are of limited use until it is understood how the values impact on employees’ behaviour, how they understand their jobs, or how the values shape workplace climate.

Our Experiencing Ethics workshop explores the differences between espoused values and observable behaviour as the key to a learning process. It provides a fun and safe environment for participants to investigate the consequences of a poor alignment between an organisation's stated values and employees’ conduct.

SPEAKING INTO YOUR LISTENING

We would love to have a conversation with you about the different ways we can speak into the listening in your organisation. We have offers ranging from 30 minutes to multi-day in Auslan and/or English.

IMPROVE RELATIONSHIPS BY SAYING "NO"

Saying no isn’t easy. Done the wrong way it can cause damage to the most important of relationships.

Dealing with our emotional response to the thought of saying no is one thing, dealing with how other people react to being told no is a completely different thing all together. We want to be seen as being more than just competent. We want to earn the trust of our friends and colleagues and we need to get the work done. So we say yes with the consequences that the important but not urgent works slips further behind, we rush to produce work of a quality below what we are capable of and we fear we will burn out if this continues much longer.

In this on-line course, we get to the heart of why we often struggle to say no and what action you can take to make it easier to say no while improving relationships and building trust. You will be introduced to a new set of interpersonal skills that will help you to:

diagnose why the right things are not being done at the right time to the right standard
understand and identify your emotional reactions to saying no (and to being told no)
respond in a way that increases trust in business and personal relationships, allows you to focus on what is important and deliver value.

It doesn’t matter how busy you are this is the one course you should say, “yes!” to.